Privacy Policy

Thank you for visiting the website of Atmiya Tours and Travel Limited!

Atmiya Tours and Travel Limited values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.

We follow the requirements of the Privacy Act 2020 (New Zealand) and take your privacy seriously.

1. Information We Collect

When you interact with us, we may collect personal information such as:

  • Your name and contact details (email, phone number, address)

  • Passport and identification details (only when required for bookings)

  • Travel preferences, booking details, and itinerary information

  • Payment details (processed securely through trusted third-party providers)

  • Communication records (emails, calls, enquiries)

  • Website usage information (cookies, IP address, browser type)

We only collect information that is necessary to provide you with smooth and reliable travel services.

 

2. How We Use Your Information

Your information is used to:

  • Arrange flights, hotels, tours, and other travel services

  • Communicate booking confirmations, updates, and support

  • Provide personalized travel solutions

  • Meet legal and regulatory requirements

  • Improve our website and customer experience

  • Send offers or promotions (only if you choose to receive them)

 

3. How We Collect Information

We collect information when you:

  • Make an enquiry or booking with us

  • Contact us via phone, email, or website forms

  • Subscribe to updates or promotions

  • Use our website and online services

 

4. Sharing Your Information

To deliver your travel services, we may share necessary information with:

  • Airlines, hotels, tour operators, and transport providers

  • Travel insurance companies (if applicable)

  • Payment gateways and IT service providers

  • Government or regulatory authorities when legally required

We never sell or trade your personal information.

 

5. Overseas Travel Partners

Some of our travel partners are located outside New Zealand. When we share information overseas, we take reasonable steps to ensure it is protected in line with New Zealand privacy standards.

 

6. Keeping Your Information Safe

We use appropriate security measures to protect your personal information from:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

Access to your information is limited to authorized staff only.

 

7. Your Privacy Rights

Under the Privacy Act 2020, you have the right to:

  • Request access to your personal information

  • Ask for corrections if your information is inaccurate

  • Withdraw consent for marketing communications

  • Raise a concern or complaint about how your information is handled

We aim to respond to all requests promptly and fairly.

 

8. Cookies and Website Use

Our website may use cookies to:

  • Improve functionality

  • Understand how visitors use our site

You can control or disable cookies through your browser settings if you prefer.

 

9. How Long We Keep Your Information

We keep your personal information only as long as needed to:

  • Provide travel services

  • Meet legal and business obligations

Once it is no longer required, it is securely deleted or anonymized.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.