Flight Ticket
General Terms & Conditions
Role of Travel Agent
ATMIYA TOURS AND TRAVELS acts solely as a travel agent/intermediary between the passenger and the airline. ATMIYA TOURS AND TRAVELS is not the operating carrier and does not control flight operations.
Airline Conditions Apply
All air travel is subject to the airline’s Conditions of Carriage, fare rules, and policies. In the event of any inconsistency, the airline’s terms shall prevail.
Ticket Validity & Passenger Name
- Tickets are valid only for the passenger named on the ticket and are non-transferable.
- Name changes may not be permitted or may attract airline charges.
Fares & Payment
- All fares are subject to availability at the time of booking.
- Some fares may be non-refundable, non-changeable, or restricted.
- Full payment is required before ticket issuance.
Changes, Cancellations & No-Show
- Any changes or cancellations are subject to airline fare rules and ATMIYA TOURS AND TRAVELS service fees.
- Failure to travel or check in on time may result in forfeiture of the full ticket value.
- Additional fare differences and penalties may apply.
Refunds
- Refunds (if permitted) will be processed to the original form of payment.
- Non-refundable tickets may only allow refund of unused government or airport taxes.
- Refund processing times are determined by the airline.
Baggage
- Baggage allowance and excess baggage charges are governed by the airline.
- Passengers must comply with airline rules and Civil Aviation Authority of New Zealand (CAA NZ) regulations.
Schedule Changes & Disruptions
- Flight schedules may change without prior notice.
- ATMIYA TOURS AND TRAVELS is not responsible for delays, cancellations, missed connections, or disruptions caused by airlines, weather, or operational reasons.
- Any assistance or compensation is subject to airline policy.
Travel Documents
- Passengers are responsible for ensuring they hold valid passports, visas, transit permits, and health documents.
- Boarding may be denied if documents are incorrect or insufficient.
Liability
- Airline liability is governed by the Montreal Convention and the Civil Aviation Act 1990 (New Zealand).
- ATMIYA TOURS AND TRAVELS is not liable for acts, omissions, or failures of the airline.
Consumer Law
- Services are provided in accordance with the Fair Trading Act 1986 (NZ).
- The Consumer Guarantees Act may not apply to international air travel services.ATMIYA TOURS AND TRAVELS
- Seat Assignment & Special Requests
Seat selection, meals, and special assistance requests are subject to airline availability and confirmation. - Unaccompanied Minors & Special Passengers
Travel for unaccompanied minors, elderly passengers, or passengers requiring assistance is subject to airline approval and additional charges. - Force Majeure
ATMIYA TOURS AND TRAVELS is not responsible for disruptions caused by events beyond control, including natural disasters, strikes, government actions, pandemics, or air traffic control restrictions. - Travel Insurance
Passengers are strongly advised to obtain comprehensive travel insurance covering cancellations, delays, medical expenses, and baggage loss. - Currency & Charges
All fares, fees, and charges are subject to currency fluctuations and airline or government-imposed surcharges. - Reconfirmation of Flights
Passengers are advised to reconfirm flight details at least 72 hours prior to departure, especially for international travel. - Jurisdiction
These terms are governed by the laws of New Zealand, and any disputes shall be subject to New Zealand jurisdiction.
- Seat Assignment & Special Requests
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Is New Zealand safe for tourists?
Yes, New Zealand is considered one of the safest countries in the world for travellers. Crime rates are low, and emergency services are reliable.
However, visitors should always follow basic safety precautions.
What is the emergency number in New Zealand?
Dial 111
Use this number for: Police, Fire & Ambulance. It is free to call from any phone.
How can I stay safe while driving?
- Drive on the left side of the road
- Always wear a seatbelt
- Follow speed limits
- Take breaks on long road trips
- Do not use mobile phones while driving
Roads in rural and mountain areas can be narrow and winding.
Is it safe for solo travelers?
Yes, New Zealand is very safe for solo travellers, including women.
Still:
- Avoid isolated areas at night
- Keep valuables secure
- Inform someone about your travel plans
What about outdoor adventure safety?
New Zealand is famous for adventure tourism, like hiking and bungee jumping.
Safety tips:
- Check weather forecasts
- Wear proper hiking gear
- Inform someone before long hikes
- Follow the safety instructions from the tour guides
- Respect signs from the Department of Conservation (DOC)
Are natural disasters common?
New Zealand can experience:
- Earthquakes
- Strong winds
- Heavy rain
Always follow local advice and official safety instructions.
Is tap water safe to drink?
Do I need travel insurance?
Travel insurance is strongly recommended. It covers:
- Medical emergencies
- Trip cancellations
- Lost baggage
- Unexpected events
How can Atmiya Tours and Travels Limited help?
We help our customers by:
- Booking reliable airlines
- Arranging safe accommodation
- Providing trusted travel information
- Offering 24/7 customer support assistance
Via
Call: +64-223-594-049
Email: info@attl.co.nz